Legal
Privacy policy
Draft for review. Last updated [date]. Please have this checked by a lawyer before the site goes live.
Viaahna Pty Ltd (ABN 56 701 127 906) respects your privacy. This policy explains how we collect, use, store and disclose personal information, consistent with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
- Details you give us through our contact form, by email or by phone, such as your name, company, email, phone number, turnover range and the help you are looking for.
- Information you share with us during a discovery call or engagement, which we treat as confidential.
- Basic website usage data, such as pages visited and browser type, which may be collected by our hosting provider.
The free scorecard runs in your browser. Your answers are not sent to us or stored by us.
How we use it
- To respond to your enquiry and arrange a discovery call.
- To prepare proposals and deliver our services.
- To send occasional updates you have agreed to receive. You can opt out at any time.
We do not sell your personal information.
Who we share it with
We share information only with service providers who help us run the business, such as our email, website hosting, form handling and accounting providers, and only as needed. Some of these providers may store data outside Australia. We take reasonable steps to ensure they protect it. We may also disclose information where the law requires it.
How we protect it
We use reasonable security measures, including access controls and multi factor sign in, to protect personal information from misuse, loss and unauthorised access. We keep information only as long as we need it for the purposes above or as the law requires.
Access and correction
You can ask to see or correct the personal information we hold about you by emailing info@viaahna.com.au. We will respond within a reasonable time.
Complaints
If you have a concern about how we have handled your information, please email info@viaahna.com.au and we will respond within 30 days. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact
Viaahna Pty Ltd, Brisbane, Queensland. Email: info@viaahna.com.au